Shipping Policy
At IFFCO Urban Gardens, we prioritize reliable, efficient, and transparent shipping experiences for our customers. Our shipping policy is designed to ensure clarity on costs, timelines, and delivery practices.
💰 Cash on Delivery (COD) Charges
For orders placed using the Cash on Delivery (COD) payment option, shipping charges are determined based on order value and location:
📦 Orders ₹950 or Above
📦 Orders Below ₹950
💡 These charges accommodate secure doorstep cash handling and delivery logistics.
💳 Prepaid Orders
🎉FREE SHIPPING on all prepaid orders exceeding ₹750
📋For prepaid orders below ₹750: ₹40 shipping fee
⏰ Processing & Delivery Timeline
🔄 Processing Time
Orders processed and dispatched within 24 hours of confirmation
🚛 Standard Delivery
5-7 business days depending on your location
🏔️ Remote Locations
Additional 5-7 business days for areas with limited courier access
We ensure your order reaches you safely and efficiently, even in challenging logistics scenarios.
Your product will be delivered between 5 to 7 working days. Orders are held if we cannot verify your shipping address or if your billing details are flagged by our fraud detection algorithms. IFFCO Urban Garden is not responsible for any processing delays beyond our control.
📱 Order Tracking
📧Tracking ID shared via Email or WhatsApp upon dispatch
👁️Monitor live status and expected delivery timeline with complete visibility
🤝 Customer Support
Need clarification or assistance with your order? Our dedicated customer support team is just an email or call away!
Thank you for choosing IFFCO Urban Gardens! 🌱
We look forward to continuing to serve you with excellence.
📞 CONTACT INFORMATION
Have questions about our shipping policy or need support?
📧 Email Support
support@iffcourbangardens.com
📞 Phone Support
+91 73030 42456
🏢 Office Address
AQUAGRI GREENTECH PRIVATE LIMITED
284, Sultan Sadan 2, Lane No. 3
Westend Marg, Near Saket
Saidulajab, New Delhi – 110030
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